Ottawa. City Operations

Catherine Street Community Service Hub


Description

Safe resting space where residents can access city and community social supports in one location. Offers services by a team of community and social services and community partner agency staff.

Residents can access:

  • walk-in and scheduled appointments for services
  • safe and warm resting space and seating
  • washrooms
  • charging stations
  • public computers
  • wi-Fi
  • telephones


The following services will be offered on-site:

  • crisis support and referrals to community services
  • financial and social assistance
    • Ontario Works
    • essential health and social support
    • child care fee subsidy application support
  • housing support and referrals
  • employment services (Employment Ontario)
  • community and health services referrals
  • access to a variety of support services such as:
    • the Ontario Disability Support Program
    • Counselling and Family Service Ottawa
    • Ottawa Public Health immunization clinics
    • Matthew House reception services
Eligibility
No restrictions
Application Process
Drop-in
Documents Required
No documents required
Office
613-580-2400 ext 26468
Crisis
3-1-1
After Hours Phone
3-1-1
TTY
613-580-2401
Web Site
https://ottawa.ca/en/family-and-social-services/financial-and-social-assistance/catherine-street-community-service-hub
Email
[email protected]
Mailing Address
370 Catherine St
1st Fl
Ottawa, ON, K1R 5T5
Canada
Languages
English, French
Contact
Lili Mukalay, Coordinator, Employment and Social Services
Email: [email protected]
Phone: 613-580-2400 ext 28303
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Last Verified On
August 26, 2025
Address
370 Catherine St, 1st Fl
Ottawa, ON, K1R 5T5
Cross street: Kent St and Catherine St
Open in Google Maps
Accessibility
Unknown
Hours of Operation
Mon
0800 to 1600
Tue
0800 to 1600
Wed
0800 to 1600
Thu
0800 to 1600
Fri
0800 to 1600
Mon-Fri 8 am-4 pm
Service Area(s)
Ottawa