Ottawa. City Operations

Essential Health and Social Supports


Description

Helps Ottawa residents who cannot afford to pay for items or services needed to maintain their housing and for health items that are not available through other programs

May help to pay for/provide:

  • urgent dental care, including dentures
  • eye exams and glasses
  • Assistive Devices Program (ADP) 25% consumer contribution
  • bathroom aids
  • surgical and diabetic supplies
  • cremations and burials
Eligibility
Financial eligibility is based on maximum asset levels and Low Income Cut-off (LICO) after tax amounts. For certain items, verification from a third party may be needed.

Individuals in receipt of Ontario Works and Ontario Disability Support Program (ODSP) are only eligible to receive the ADP 25% coverage from the Essential Health and Social Supports.
Application Process
Call 3-1-1
* persons in receipt of Ontario Works or Ontario Disability Support Program (ODSP) who need help should contact their caseworker
* persons with a low income can be assessed for eligibility by calling 3-1-1, select 4 for social services, then 3
Toll Free
1-866-261-9799
Office
3-1-1 - press 1 for English and 4 for Social Services
Fax
613-560-0617
TTY
1-800-855-0511
Web Site
https://ottawa.ca/en/family-and-social-services/employment-and-financial-assistance/help-people-not-receiving-financial-assistance
Email
[email protected]
Mailing Address
370 Catherine St
3rd Flr
Ottawa, ON, K1R 5T5
Canada
Languages
English, French
Fees
None
Documents Required
Income verification, birth certificate, social insurance card, proof of address and other documents
Accessibility
Fully Accessible
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Verified On
October 11, 2024
Address
370 Catherine St, 3rd Flr
Ottawa, ON, K1R 5T5
Cross street: Kent St and Catherine St
Open in Google Maps
Hours of Operation
Mon
0830 to 1630
Tue
0830 to 1630
Wed
0830 to 1630
Thu
0830 to 1630
Fri
0830 to 1630

Mon-Fri 8:30 am-4:30 pm by phone
Service Area(s)
Ottawa