Ottawa. City Operations

Ottawa Police Service - Professional Standards Section


Description

Section that investigates and facilitates complaints directed to the Ottawa Police Service, including damage or loss of property due to police actions

Holds a formal process to resolve less serious complaints through mediation, facilitated discussions, education, training and policy reviews.


Eligibility
No restrictions
Application Process
For claims related to property damage, write a letter and send it by mail, email, or fax. The letter must contain:

* date of claim or notification
* name, address and telephone number of the person making the claim
* date, approximate time, location and police report number (if known) of the incident giving rise to the claim
* apparent cause of the loss or damage incurred (to the extent it is known)
* nature of damage incurred (i.e. personal injury, property damage, loss or property, expenses incurred etc.)
* a receipt or invoice for damage incurred

Public complaints about misconduct of police officers should be sent through the Law Enforcement Complaints Agency (LECA) on their website
Office
613-236-1222 ext 5830
Toll Free
1-877-411-4773 - LECA
Toll free
1-888-333-5078 - Inspector General of Policing
Fax
613-760-8127
TTY
613-232-1123
Web Site
https://www.ottawapolice.ca/en/who-we-are/professional-standards.aspx
Email
[email protected]
Mailing Address
PO Box 9634
Station T
Ottawa, ON, K1G 6H5
Canada
Languages
English, French
Fees
Service - Fees may apply to some services
Documents Required
As per the application process
Accessibility
Fully Accessible
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Verified On
July 23, 2024
Address
474 Elgin St
Ottawa, ON, K2P 2J6
Cross street: Elgin St and Trans-Canada Hwy
Open in Google Maps
Hours of Operation
Mon
0800 to 1800
Tue
0800 to 1800
Wed
0800 to 1800
Thu
0800 to 1800
Fri
0800 to 1800
Sat
0800 to 1800
Sun
0800 to 1800

474 Elgin St Front desk services: Mon-Sun 8 am-6 pm
Service Area(s)
Ottawa