Ottawa. City Operations

Claims to the City


Description
City office responsible for processing claims from people that believe the City should compensate them for an injury or damage they have experienced that they believe is the City's fault.

Typical claims include requests for compensation for:
  • injuries from slipping on a sidewalk
  • flooding (Sewer Back­ups)
  • foundation damage from City trees
  • damage to cars due to potholes
  • claims Involving Private Contractors
  • accidents with City vehicles
Eligibility
No restrictions
Application Process
Submit a claim by mail, email, fax, or through the website
Office
613-580-2655
Fax
613-580-2667
Web Site
https://ottawa.ca/en/3-1-1/report-or-request/claims-city
Email
[email protected]
Languages
English, French
Fees
None
Documents Required
A filled out form is required
Accessibility
Fully Accessible
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Verified On
October 31, 2024
Address
Ottawa City Hall, 110 Laurier Ave W
Ottawa, ON, K1P 1J1
Ottawa City Hall
  • Cross street: Elgin St and Laurier Ave W

Open in Google Maps
Hours of Operation
Mon
0830 to 1600
Tue
0830 to 1600
Wed
0830 to 1600
Thu
0830 to 1600
Fri
0830 to 1600

Mon-Fri 8:30 am-12 pm, 1 pm-4 pm
Service Area(s)
Ottawa