Ottawa. City Operations

Police headquarters

• Collision Reporting Centre
• police reports (check online reporting options first)
• fingerprints by appointment only for criminal investigation
• Safe Trade Zone

Text to 9-1-1 service available for individuals who are hearing or speech impaired

• cell phone needs to be registered for T9-1-1 with wireless carrier, then caller dials 9-1-1 (must call, not text) and call will initiate texting capability to communicate emergency messaging via text

Emergency Services (Medical, Fire, Police)

For life threatening emergencies and/or crime in progress dial 9-1-1.


All other Emergencies/Inquiries: Police Reporting Unit

For all non-life threatening emergencies and/or non-life threatening crimes in progress that need police assistance call (613) 236-1222, extension 7300. Dial this number to speak directly to a dispatcher and avoid the automated system. Calls are redirected accordingly and/or a police officer will be dispatched to answer the call.


Ottawa Police Service

For calls regarding Community Police Centres, Sections and Units call (613) 236-1222. Dial this number to be redirected to the automated system of the general Police Service phone line.

Sex Offender Registry: 613-236-1222, extension 5490

• Emergency / crisis - First Responders