Cookies Policy

Last updated: November 2, 2020

Thank you for visiting the Community Navigation of Eastern Ontario (CNEO) site.

This Cookies Policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, what information we collect using cookies, and how that information is used.

What is a Cookie?

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, the website’s domain name, and some digits and numbers.

What Types of Cookies Does Our Site Use?

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use both session and persistent cookies for the following purposes:

Necessary/Essential Cookies

Type: Session Cookies
Administered by: Us
Purpose: These cookies are essential to provide you with services available through our site and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These cookies allow us to remember choices you make when on our site. The purpose of these cookies is to provide you with a more personalized experience and to avoid you having to re-enter your preferences every time you use our site.

Targeting and Advertising Cookies

Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These cookies track your browsing habits to enable us to show advertising which is more relevant to your needs. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third-party advertisers can place cookies to enable them to show advertisements which we think will be relevant to your interests while you are on third party websites.

How Do We Use Third Party Tools?

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our site.

You can opt-out of having your activity on our site made available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on. The add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit Google’s Privacy Terms web page.

Google Ads

Google Ads remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads Settings page.

For more information on the privacy practices of Google, please visit Google’s Privacy Terms web page.


Twitter remarketing service is provided by Twitter Inc.

You can opt-out from Twitter’s interest-based ads by following the instructions on their Privacy Controls for Personalized Ads page.

You can learn more about Twitter’s privacy practices and policies by visiting their Privacy Policy page.


The Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting their Interest-Based Advertising page.

To opt-out from Facebook’s interest-based ads, follow the instructions on Facebook’s Ads Targeting page.

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies’ advertisements through the Digital Advertising Alliance of Canada or opt-out using your mobile device settings.

For more information on Facebook’s privacy practices, please visit Facebook’s Data Policy.

How to Disable Cookies

If you would like to avoid the use of cookies on our site, first you must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this site. You may use this option for preventing the use of cookies at any time.

If you do not accept our cookies, you may experience some inconvenience in your use of the website and some features may not function properly.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit your web browser’s help pages:

For any other web browser, please visit your web browser’s official web pages.

Contact us

If you have any questions about this Cookies Policy, you can contact us:

  • By email:
  • By phone number: 613-683-5400
  • By mail: 1910 St-Laurent Blvd PO Box 41146, Ottawa Ontario K1G 1A4