For information

We will gladly find services that you require or answer any question you may have, click here to ask online. By phone, dial 2-1-1 or 613-761-9076 for details.

Community Navigation of Eastern Ontario – 211 Ottawa
1910 St-Laurent Blvd
PO Box 41146
Ottawa, Ontario K1G 5K9
Important: This is a mailing address only – CNEO is not open to the public. To visit us in person, an appointment must be scheduled. 

Telephone 2-1-1 or 613-761-9076
Administration 613-683-5400
Toll Free 1-877-761-9076
TTY 1-888-340-1001
Fax 613-761-9077
Twitter @211EasternON
Facebook @211EasternOntario

Comments and complaints

We encourage the public to communicate with us when when they have comments, complaints or questions that concern the services offered by 211 and the Community Navigation of Eastern Ontario. Please submit them by email or mail.

Our Team

The Community Navigation of Eastern Ontario (CNEO) is powered by a qualified and dedicated team made up of both volunteers and information and referral specialists.

Management Team

John Hoyles
Executive Director

Daniel Danford Dussault, CRS
Communications and Development Manager

Carole Lefebvre-Guitard
Finance and Administration Manager

Julie Lavergne, CRS-DC
Operations Manager

Board of Directors

Peter Jupp, Past Chair

Jennifer Lalonde, Chair

Mark Watson, Vice-Chair

Carolyn Brennan, Treasurer

Shirley Racine, Secretary

Marie-Josée Lapointe, Director

Barry Stanton, Director

Lisa Anna Palmer, Director